Return & Refund Policy

At Lisa Anne Designs, every order is prepared with care. Many of our products are handmade, personalized, or made to order.

All sales are final, except for items that arrive damaged, defective, or incorrect due to an error on our part.

Returns & Exchanges

We do not accept returns or exchanges for:

• Incorrect sizes ordered by the customer

• Incorrect personalization information provided at checkout

• Changes of mind or buyer's remorse

• Color or design preferences

• Personalized, custom-made, or made-to-order products

Please carefully review product descriptions, sizing charts, personalization details, and your order before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect due to our error, please contact us at lisa@lisaannedesigns.comwithin 14 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging when applicable.

We will review the issue and arrange an appropriate resolution, such as a replacement or refund, at no additional cost when the claim is approved.

Refunds

Approved refunds will be issued to the original payment method. Processing times vary depending on your financial institution.

Nothing in this policy limits any rights customers may have under applicable law.

Questions?

Please contact lisa@lisaannedesigns.com before placing your order if you have questions about sizing, personalization, or product details.

Thank you for supporting Lisa Anne Designs and our handmade small business!